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Privacy Policy

Last update: 23.06.2026

This Privacy Policy explains how we collect, use, and retain your personal data when you visit our website “www.alfaanalitika.hr”.

Personal data is processed in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and applicable laws and regulations of the Republic of Croatia.

1. Data Controller

2. What Data Do We Collect?

We may collect the following data:

• Email address (when contacting us via the contact form or email)
• First and last name (if provided)
• Phone number (if provided)
• The content of the message or inquiry you send to us
• Technical data such as IP address and website access information, which may be automatically processed by the hosting provider for system security and stability
• Information related to cookies used by the website, if applicable

3. Why Do We Collect Your Data?

We collect personal data for the following purposes:

• To respond to your inquiries
• To establish business communication and provide the requested information
• To improve the security and functionality of our website
• To comply with legal obligations where required

4. Legal Basis For Processing

The processing of personal data is based on:

• Your consent provided by submitting an inquiry through the contact form
• Taking action at your request before entering into a business relationship
• Our legitimate interest in ensuring the security, maintenance and proper functioning of the website
• Issuing invoices and keeping business records
• Compliance with legal obligations where applicable

5. Who Do We Share Your Data With?

We do not sell or rent your personal data.

Your data may only be shared with service providers that are necessary for the operation of our website and business activities, such as hosting providers or technical support providers, provided that they process personal data in accordance with applicable data protection regulations.

If we use service providers that process data outside the EU/EEA, we ensure that appropriate safeguards are in place (e.g., Standard Contractual Clauses) in accordance with the GDPR.

6. How Long Do We Retain Your Data?

We keep personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.

• Inquiries and communication – up to 12 months, unless a longer retention period is required for the establishment, exercise, or defense of legal claims.
• Data related to services and invoices – retained in accordance with legal obligations (usually for several years).

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete personal data
• Request deletion of your personal data
• Request restriction of processing
• Object to the processing of your personal data
• Request data portability where applicable
• Withdraw your consent at any time

To exercise your rights, you can contact us via email at:

info@alfaanalitika.hr

You also have the right to lodge a complaint with the competent data protection authority if you believe that your personal data has been processed in violation of applicable data protection regulations. The competent supervisory authority in the Republic of Croatia is the Croatian Personal Data Protection Agency (AZOP), where you may lodge a complaint regarding the processing of your personal data.

8. Cookies

This website may use technically necessary cookies required for the proper functioning, security, and usability of the website.

These cookies are not used for marketing purposes or user tracking and do not require prior consent under applicable regulations.

If we introduce analytics or marketing cookies in the future, this Privacy Policy will be updated accordingly, and users will be provided with appropriate consent options in accordance with applicable data protection regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updated version will be published on the website with the date of the last modification.